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VAC4034 - Claims and Insurance Assistant

Division Finance
Location Yarimca, Turkey
Closing Date 30-Jun-2017
Key Responsibilities
  • To provide timely service, which ensures prompt and fair settlement of claims and Interpret insurance policies and contracts, establish and adjust reserves in accordance with company policies and guidelines
  • Develop plans for investigation of claims and gather all necessary documents and information (gathering information like receipts, photographs or valuations)
  • Ensures the maintenance of complete, accurate, and detailed documentation concerning all claims investigation and adjustment activities
  • Evaluate each claim assigned and conduct investigations where necessary
  • Maintain proper files for claims by collecting and organizing all relevant documents and set up new claims
  • Communicate with adjusters, claimants, the insured, and other relevant parties to determine liability and coverage
  • Performing other issues that’s being assigned by Admin & Procurement Manager
  • Taking details when a customer reports a claim, issuing claim forms
  • Giving advice on the claim process to top management regarding cases which should be raised to the insurance company for claim or not (compering the amount of claim vs the possible additional cost for the next years insurance policy to get the optimum saving)
  • Creating and distributing monthly reports to Management on claims statistics and status of receivables
  • The successful candidate is likely to be educated to university level in Banking & Insurance with an emphasis in claims & insurance;
  • Fluent in English and Turkish written and spoken

Preferably, experienced in the use of Microsoft Navision Knowledge would be favourably

  • Suitable degree related with banking & insurance
  • Experience working in large and complex organisations
  • Excellent communications skills, written and verbal
  • Strong technical and corporate insurance knowledge
  • Strong analytical and problem solving ability
  • Advanced computer skills in Word, Excel and PowerPoint

Demonstrated ability to multi-task, work under pressure and meet deadlines required


  • Having at least 5 years experiences in an insurance broker company and also in a position to follow up claims

Dubai, UAE :DP World, Ltd. (DP World) alerts job applicants and the public about a fraudulent scheme in which DP World has been impersonated.

The scammers fraudulently:
  • Impersonate DP World;
  • Impersonate DP World employees;
  • Conduct “job interviews” via text message, telephone, e-mail, and/or instant message (including Google Hangout) communications for work-from-home positions;
  • “Hire” employees to join DP World;
  • Provide the “employees” with funds to buy home-office equipment and pay DP World “vendors” via fraudulent checks and money orders; and
  • Instruct the “employees” via e-mail, text message, telephone, or instant message to deposit the checks into their personal bank accounts and wire or cash transfer some portion of the funds to “vendors,” which are actually the scammers.
DP World informs job applicants and the public that:
  • DP World is not expanding its operations in the United States in the next 3-6 months (as the scammers allege);
  • DP World’s operations in the United States are currently limited to Charlotte, North Carolina and are not expanding to any other locations for the foreseeable future;
  • DP World does not solicit potential employees via text message or instant messaging;
  • DP World does not interview employees by text message, e-mail, or instant messaging (including Google Hangouts);
  • DP World does not issue payment to its employees, prospective or otherwise, via paper check or money order;
  • DP World does not require employees to buy their own office equipment or personally pay vendors; and
  • The scammers have fraudulently used the name of DP World and its employees without authority and for malicious purposes.

One of the red flags that distinguishes a false communication from a legitimate DP World communication is the poor grammatical use of the English language, which is apparent in conversations with the scammers. Another red flag is the method of communication as DP World does not use commercially-available e-mail providers. No legitimate DP World communication would come from a common, publicly-available email service like Gmail, Hotmail, Yahoo Mail or Microsoft Outlook.

Further, false communications can also be identified by the tasks requested by the scammers. DP World does not request that its employees pay vendors personally, whether from their own funds or from funds provided by DP World. Likewise, DP World would never ask an employee to cash a check or money order and then make a deposit into a vendor’s account.

Contacted individuals should not respond to any communication regarding the scam, and under no circumstances should any individual deposit any checks, money orders, or other payments from the scammers into their bank accounts. If such funds are for some reason deposited, no payments should be made from those funds for at least seven (7) days after the funds are deposited to ensure the individual’s bank has accepted the check, money order, or other payment.

DP World encourages potential employees to refer to its website and its “Careers” section if they are seeking employment with DP World.

If you have any concerns about the authenticity of any correspondence or documents that purport to be issued by DP World, you should direct your concerns to DP World at HO.Recruitment@dpworld.com.

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