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VAC4036 - Fraud Risk Manager

Division Internal Audit
Location Dubai, U.A.E.
Closing Date 05-Apr-2018
About the Business

DP World has a portfolio of more than 65 marine terminals across six continents, including new developments underway in India, Africa, Europe and the Middle East.

Container handling is the company’s core business and generates more than three quarters of its revenue. In 2013, DP World handled 55 million TEU (twenty-foot equivalent container units).  With its committed pipeline of developments and expansions, capacity is expected to rise to more than 100 million TEU by 2020, in line with market demand.

DP World has a dedicated, experienced and professional team of around 30,000 people serving its customers around the world, and the company constantly invests in terminal infrastructure, facilities and people to provide quality services today and tomorrow, when and where customers need them.

In taking this customer-centric approach, DP World is building on the established relationships and superior level of service demonstrated at its flagship Jebel Ali facility in Dubai, which has been voted “Best Seaport in the Middle East” for 20 consecutive years.


About the Role

The Fraud Risk Manager assists the GM -  Fraud Risk Services in implementing a robust Fraud Management Framework within DP World:

  • Develop and manage processes for receipt, examination and reporting of allegations related to any suspected breach of DP World Policies, Procedures Standards and Codes of conduct.
  • Lead and conduct investigations as directed by the GM - Fraud Risk Services and present the results at the appropriate level.
  • Conduct/assist in conducting fraud risk assessments and fraud awareness workshops across all Business Units in the Group.
Key Accountabilities
  • Assist the GM-Fraud Risk Services/conduct preliminary fraud investigations/allegations from inception to detection in accordance with professional local and international standards as per direction from the GM-Fraud Risk Services.
  • Conduct comprehensive interviews with providers, members, perpetrators and witnesses to obtain information which could be considered admissible under generally accepted criminal and civil rules of evidence.
  • Participate in developing investigation strategies, identify covert and overt sources of information, prepare questionnaires for informational and interrogatory interviews, transcribe taped interviews, and write witness statements.
  • Assist/manage various activities related to investigation such as data mining and text mining, data collection/assessment/cleansing, relationship profiling, sampling and extrapolation and analysis/matching of evidence.
  • Compile reports/profiles on individuals and groups involved in suspected fraudulent/unethical acts, prepare investigation reports and recommend corrective actions.
  • Obtain and gather evidence while making sure that chain of custody for the evidence is maintained as per the ACFE and international standards.
  • Provide effective recommendations and solutions to identified issues during the investigative process.
  • Assist in developing and managing the process for receipts, examination and reporting of unethical acts.
  • Assist in maintaining, publicizing and handling DP World Whistleblowing hotline for reporting unethical acts.
  • Monitor effective implementation of DP World Whistleblowing hotline.
  • Conduct/assist in conducting fraud risk assessment and fraud awareness workshops across all Business Units in the Group.
  • Applicable if role has direct reports - responsible for the management and leadership of an engaged team, promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound.
  • Promote and demonstrate positive behaviours in harmony with DP World’s values and culture
  • Ensure that the highest levels of safety are applied in all activities.
  • Understand and adhere to DP World’s Code of Conduct and Ethics policies
  • Perform other related duties as assigned 

In order to give credible support to the organisation and be successful in this role, the ideal candidate will have the following:


  • Bachelor degree from an accredited university or equivalent
  • Post graduate accounting qualification i.e. CA/ACA.
  • Certified Fraud Examiner (CFE) mandatory
  • Certified Internal Auditor (CIA) certifications preferred.
  • Big 4 preferred.


  • Have a minimum of 5 years’ strong experience in auditing or/fraud risk management.
  • Knowledgeable in regulatory investigations and knowledge of regulatory environment.
  • Knowledgeable in fraud prevention including fraud risk assessment and compliance program development.
  • Fraud and forensic investigation techniques: Investigation concepts (evidence preservation, and collection, data privacy, legal privilege, in-depth interrogative interviewing techniques, business intelligence).
  • Preparation of investigation reports/memos including review, analysis and verification of evidence.
  • Knowledge of Enterprise Risk Management, auditing, accounting and financial reporting.
  • Experienced in using data analytics and understanding of the challenges and benefits these tools can provide, (e.g. ACL/IDEA).


  • Excellent report writing skills.
  • Strong interpersonal and communication skills including the ability to interact with suppliers, clients, upper management and law enforcement.
  • Ingenuity and persistence to obtain case information not readily available, with an eye for detail.
  • Leadership experience and a proven track record in a challenging environment.
  • Good organisational skills needed to manage a high volume of assigned cases.
  • Proficient knowledge of the fraud regulations.
  • Good interviewing and interrogation skills along with the capability for drafting reports.
  • Honest and ethical with high levels of integrity and confidentiality.
  • IT skills - Highly proficient in the full Microsoft Office Suite: Word, Excel, PowerPoint and Visio.
  • Flexibility to travel - travelling between 30-50% of the time across the globe to our operations to perform assignments onsite.
  • Languages: Speak and write fluent English, additional languages are a bonus, in particular, Arabic, Spanish, French, Mandarin, and Hindi.


Remuneration and Employment Benefits

The employment benefits package is reflective of the location, for this position the benefits consists of:

  • Accommodation Allowance
  • Transportation Allowance 
  • Education Assistance for Dependents 
  • Annual Air Ticket(s) for self / and dependents
  • Private Medical Coverage for self / and dependents
  • Working days annual leave 
  • Annual Performance Related Bonus 

Dubai, UAE :DP World, Ltd. (DP World) alerts job applicants and the public about a fraudulent scheme in which DP World has been impersonated.

The scammers fraudulently:
  • Impersonate DP World;
  • Impersonate DP World employees;
  • Conduct “job interviews” via text message, telephone, e-mail, and/or instant message (including Google Hangout) communications for work-from-home positions;
  • “Hire” employees to join DP World;
  • Provide the “employees” with funds to buy home-office equipment and pay DP World “vendors” via fraudulent checks and money orders; and
  • Instruct the “employees” via e-mail, text message, telephone, or instant message to deposit the checks into their personal bank accounts and wire or cash transfer some portion of the funds to “vendors,” which are actually the scammers.
DP World informs job applicants and the public that:
  • DP World is not expanding its operations in the United States in the next 3-6 months (as the scammers allege);
  • DP World’s operations in the United States are currently limited to Charlotte, North Carolina and are not expanding to any other locations for the foreseeable future;
  • DP World does not solicit potential employees via text message or instant messaging;
  • DP World does not interview employees by text message, e-mail, or instant messaging (including Google Hangouts);
  • DP World does not issue payment to its employees, prospective or otherwise, via paper check or money order;
  • DP World does not require employees to buy their own office equipment or personally pay vendors; and
  • The scammers have fraudulently used the name of DP World and its employees without authority and for malicious purposes.

One of the red flags that distinguishes a false communication from a legitimate DP World communication is the poor grammatical use of the English language, which is apparent in conversations with the scammers. Another red flag is the method of communication as DP World does not use commercially-available e-mail providers. No legitimate DP World communication would come from a common, publicly-available email service like Gmail, Hotmail, Yahoo Mail or Microsoft Outlook.

Further, false communications can also be identified by the tasks requested by the scammers. DP World does not request that its employees pay vendors personally, whether from their own funds or from funds provided by DP World. Likewise, DP World would never ask an employee to cash a check or money order and then make a deposit into a vendor’s account.

Contacted individuals should not respond to any communication regarding the scam, and under no circumstances should any individual deposit any checks, money orders, or other payments from the scammers into their bank accounts. If such funds are for some reason deposited, no payments should be made from those funds for at least seven (7) days after the funds are deposited to ensure the individual’s bank has accepted the check, money order, or other payment.

DP World encourages potential employees to refer to its website and its “Careers” section if they are seeking employment with DP World.

If you have any concerns about the authenticity of any correspondence or documents that purport to be issued by DP World, you should direct your concerns to DP World at HO.Recruitment@dpworld.com.

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