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a role in Creating the
Future of World Trade?

VAC4042 - Audit Services Associate

Division Internal Audit
Location Dubai, U.A.E.
Closing Date 21-Oct-2017
About the business

DP World is a leading enabler of global trade and an integral part of the supply chain.

We operate multiple yet related businesses – from marine and inland terminals, maritime services, logistics and ancillary services to technology-driven trade solutions.

We have a portfolio of 77 operating marine and inland terminals supported by over 50 related businesses in 40 countries across six continents with a significant presence in both high-growth and mature markets. We aim to be essential to the bright future of global trade, ensuring everything we do has a long-lasting positive impact on economies and society.

Our dedicated team of over 37,000 employees from 110 countries cultivates long-standing relationships with governments, shipping lines, importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow.

Container handling is the company’s core business and generates more than three quarters of its revenue. In 2015, DP World handled 61.7 million TEU (twenty-foot equivalent units) across our portfolio. With its committed pipeline of developments and expansions, the current gross capacity of 79.6 million TEU is expected to rise to more than 100 million TEU by 2020, in line with market demand.

By thinking ahead, foreseeing change and innovating we aim to create the most productive, efficient and safe trade solutions globally.



About the role

This position reports to Senior Manager- Group Internal Audit (GIA)  and the main purpose of the position is to provide tactical and strategic analytical audit support to the DP World Group Internal Audit & Risk team through collation, preparation, research and reporting of audit-related data across DP World Group as required on status/trends/mitigation strategies and areas of high risk.  In this role you will support our audit team and audit customers on a global scale. We are looking for a dynamic and talented individual to contribute to its transformation into a world class audit department. Key accountabilities will include:

Key accountabilities will include:

  • Managing rollout and compliance with DP World controls self-assessment across all Business Units (MICS reporting) including but not limited to collation, liaison and follow up with Business Units on action plans, ensuring completeness, consistency and timely upload of relevant data; and to develop and run remote testing program for key controls; developing regular MICS reporting to key stakeholders including Audit Committee and Group Internal Audit as minimum

  • Managing Audit Issue Follow up process for Group and subsequent reporting- work with Regional offices, Business Units and Audit Managers to analyse and resolve open audit open issues;, including integrity and accuracy of audit evidence upload; work with lead auditors to facilitate the review evidence submitted by business units to support the closure of issues and ensure timely corroboration and remote testing of closed issues; monthly reporting on progress to various stakeholders

  • Administer, manage and maintain the Online Audit & Risk Management System (“ORMS”)– the reporting tool used to capture Business Unit’s policy compliance, fraud risks, risk management, core control compliance (“MICS”) and audit issues across the Group;

  • Manage rollout of annual internal control and risk management certification and reporting across Group, including policy compliance for purposes of DP World Annual Report;

  • Prepare metrics for monitoring, evaluating, benchmarking and reporting on above audit data;

  • Assist in identifying key audit trends resulting from executed audits to help address root causes;

  • Create and disseminate regular, detailed and accurate Audit Dashboards (reports of key audit metrics) to Executive and Regional Management;

  • Prepare internal monthly audit department activity report/dashboard to Director Group Internal Audit and audit teams;

  • Track status and prepare monthly reporting for all department KPIS against internal audit planning/fieldwork/reporting and implementing initiatives to drive improvement in performance by team;

  • Lead continuous auditing projects across high risk areas in the business

  • Assist in developing audit programs and maintain up-to-date knowledge about audit tools and techniques

  • Help to implement the roll-out of audit methodology changes to the global audit team

  • Manage, maintain and update content on the DP World Internal Audit page portal on DP World Connexions and track usage and feedback from users to incorporate continuous improvement;

  • Support the Director in the preparation of data analysis for Audit Committee reporting

  • Conduct audit issue follow up with all business units across group through ORMS

  • Manage the post audit customer feedback process (i.e. collation of feedback and subsequent reporting)

  • Perform technical research as directed by Audit team using internal/external source material

  • Work with audit team in planning audit activities;

  • Ensure audit files completed stored in department’s audit document management system

  • Other data management and analytical support tasks as required by audit team

  • Utilise innovative ideas and tools to enhance operational effectiveness of the department

  • Set up and maintain ‘global best practice’ database used to log best practices (control/risk/governance-related) as identified on audits, to be available through Group Internal Audit website

  • Assist in executing the pre-planning phase of each audit through effective and timely communications with auditees

  • Assist in monitoring the audit coverage of BUs, subsidiaries, regions and corporate functions as per the audit cycle thereby influencing the audit pipeline

  • Manage user access to the ORMS – this includes grant, revoke, update user access, and perform user access reviews every 3 months; and works closely with IT Audit to ensure adequate information security measures in place at all times;

  • Act as ambassador for the company at all times internally and externally;
  • Perform all assigned audit duties in manner that reflects the highest professional standards and complies with the guidelines of the Institute of Internal Auditors;

  • Promote and demonstrate positive behaviours in harmony with DP World’s values and culture
  • Ensure that the highest levels of safety are applied in all activities.

  • Understand and adhere to DP World’s Code of Conduct and Ethics policies

  • Perform other related duties as assigned


The above outlined responsibilities are not exhaustive and you may be required to carry out other tasks that are appropriate to your role in addition to these.

Experience & Qualifications

In order to give credible support to the organisation and be successful in this role, the ideal candidate will have the following experience, skills and qualifications:


  • BSc/BA Degree plus 5 years directly related work experience

  • Certification/designation in Audit or willingness to pursue such designation

  • Experienced in dealing with sensitive information and awareness of basic information protection controls

  • Big 4 experience preferable


  • Experienced in performing and managing multiple projects with tight deadlines
  • Understanding of COSO and risk assessment practices and experience in applying them to develop, collate, analyses risk data and report to various stakeholders
  • Experience in working with audit management information systems
  • Experience in marine terminal industry beneficial but not essential
  • Experience in business or operational excellence is highly values


  • Exceptional analytical skills with attention to detail and ability to work accurately essential

  • Verbal skills – ability to speak one on one to obtain information, explain policies, procedures and persuade others to action items; tactful, diplomatic and approachable

  • Strong reasoning skills:  comparing audit/risk data to standards, analysing audit information for patterns and relationships; skilled in organising audit data in a systemic way to optimise efficiency and minimise duplication of effort. 

  • Numerate: skilled in practical application of percentages, ratios, arithmetic

  • Expert in Microsoft Excel; Highly proficient in Microsoft Word, Powerpoint; Basic level skills with MS Access or equivalent

  • Necessary affinity with IT to co-ordinate various required responsibilities (e.g. intranet, ORMS etc)

  • Ability to maximise use of databases, analyse data and create useful reports/tools

  • Strong business writing skills essential – writing grammatically correct, logical, concise analytical reports and conveying information in the most appropriate format. 

  • Self-starter with ability to work independently and follow through on assignments with minimal direction; and skilled in repetitive  work according to set procedures, sequence and pace

  • Stimulating people to effective action;

  • Respect importance of confidentiality;

  • Resourceful in solving problems, quick learner and can adapt to change easily;

  • Must be committed to personal and company growth

  • Building networking relationships with regions and business units; passing on information promptly to colleagues; ensuring mutual exchange of information. 

  • Curiosity to identify ways to do things better;

  • Thrives in a high performance culture, with a “can do” attitude, be willing to take on broader projects, think proactively and possess good business sense and judgment;

  • Ability to detect and implement potential continuous improvement opportunities

Remuneration and Employment Benefits  

We are committed to the development of our people and aim to retain talent by investing in on-going training to improve performance and provide career development opportunities.  In addition, we offer competitive base salaries in comparison to the markets in which we operate. 

The employment benefits package is reflective of the location, for this position the benefits consists of:

  • Education Assistance for Dependents 
  • Annual Air Ticket(s) for self / and dependents
  • Private Medical Coverage for self / and dependents
  • 22 working days annual leave 
  • Annual Performance Related Bonus 

Dubai, UAE :DP World, Ltd. (DP World) alerts job applicants and the public about a fraudulent scheme in which DP World has been impersonated.

The scammers fraudulently:
  • Impersonate DP World;
  • Impersonate DP World employees;
  • Conduct “job interviews” via text message, telephone, e-mail, and/or instant message (including Google Hangout) communications for work-from-home positions;
  • “Hire” employees to join DP World;
  • Provide the “employees” with funds to buy home-office equipment and pay DP World “vendors” via fraudulent checks and money orders; and
  • Instruct the “employees” via e-mail, text message, telephone, or instant message to deposit the checks into their personal bank accounts and wire or cash transfer some portion of the funds to “vendors,” which are actually the scammers.
DP World informs job applicants and the public that:
  • DP World is not expanding its operations in the United States in the next 3-6 months (as the scammers allege);
  • DP World’s operations in the United States are currently limited to Charlotte, North Carolina and are not expanding to any other locations for the foreseeable future;
  • DP World does not solicit potential employees via text message or instant messaging;
  • DP World does not interview employees by text message, e-mail, or instant messaging (including Google Hangouts);
  • DP World does not issue payment to its employees, prospective or otherwise, via paper check or money order;
  • DP World does not require employees to buy their own office equipment or personally pay vendors; and
  • The scammers have fraudulently used the name of DP World and its employees without authority and for malicious purposes.

One of the red flags that distinguishes a false communication from a legitimate DP World communication is the poor grammatical use of the English language, which is apparent in conversations with the scammers. Another red flag is the method of communication as DP World does not use commercially-available e-mail providers. No legitimate DP World communication would come from a common, publicly-available email service like Gmail, Hotmail, Yahoo Mail or Microsoft Outlook.

Further, false communications can also be identified by the tasks requested by the scammers. DP World does not request that its employees pay vendors personally, whether from their own funds or from funds provided by DP World. Likewise, DP World would never ask an employee to cash a check or money order and then make a deposit into a vendor’s account.

Contacted individuals should not respond to any communication regarding the scam, and under no circumstances should any individual deposit any checks, money orders, or other payments from the scammers into their bank accounts. If such funds are for some reason deposited, no payments should be made from those funds for at least seven (7) days after the funds are deposited to ensure the individual’s bank has accepted the check, money order, or other payment.

DP World encourages potential employees to refer to its website and its “Careers” section if they are seeking employment with DP World.

If you have any concerns about the authenticity of any correspondence or documents that purport to be issued by DP World, you should direct your concerns to DP World at HO.Recruitment@dpworld.com.

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