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VAC4060 - eSourcing Officer

Division Procurement
Location Dubai, U.A.E.
Closing Date 21-Oct-2017
About the Business

DP World has a portfolio of more than 65 marine terminals across six continents, including new developments underway in India, Africa, Europe and the Middle East.

Container handling is the company’s core business and generates more than three quarters of its revenue. In 2013, DP World handled 55 million TEU (twenty-foot equivalent container units).  With its committed pipeline of developments and expansions, capacity is expected to rise to more than 100 million TEU by 2020, in line with market demand.

DP World has a dedicated, experienced and professional team of around 30,000 people serving its customers around the world, and the company constantly invests in terminal infrastructure, facilities and people to provide quality services today and tomorrow, when and where customers need them.

In taking this customer-centric approach, DP World is building on the established relationships and superior level of service demonstrated at its flagship Jebel Ali facility in Dubai, which has been voted “Best Seaport in the Middle East” for 20 consecutive years.


About the Role

 Support the Assistance Manager – Strategic Procurement to ensure continuous compliance with the procurement process. Support the implementation of the eSourcing Technologies as part of the Global Roll-Out plan. Provide (technical) support services at DPW Global level and across the Group following eSourcing technologies project implementation

Key Accountabilities


  • Support the implementation of eSourcing Technologies
  • Provide on-site and remote training to end users to ensure the eSourcing Portal is being fully utilized
  • Contribute to the ongoing refinement and development of eSourcing Technologies
  • Responsible for creation and updates of effective user guides on eSourcing Technologies for end users and suppliers
  • Arrange and manage user training workshops, provide ongoing system support and troubleshooting to ends users at DPW Global level and across the Group
  • Responsible for developing and training “eSourcing Technology” champions at DPW Global level and across the Group
  • Actively contribute and provide (technical) support to the established global vendor management office
  • Effectively report and communicate relevant updates to Assistance Manager – Strategic Procurement
  • Responsible for effectively gathering and managing eSourcing Technologies Enhancement Requests and communicating with the service providers for developments and/or system resolutions
  • Ability to support the Assistance Manager – Strategic Procurement with policies, procedures and various other documentation preparation
  • Support with the maintenance of global procurement eSourcing Technologies – maintaining users lists; user roles; portal admin configurations; branding; workflows and approval hierarchies
  • Any other duties which may be assigned or delegated by the Assistance Manager – Strategic Procurement and which are consistent with the above and/or reasonably within the purview of eSourcing Specialist.
  • Promote and demonstrate positive behaviours in harmony with DP World’s values and culture
  • Ensure that the highest levels of safety are applied in all activities.
  • Understand and adhere to DP World’s Code of Conduct and Ethics policies
  • Perform other related duties as assigned 
Qualifications and experience
  • Degree Qualified
  • 3-5 years of experience in implementation and adoption support of eSourcing Technologies
  • 3-5 years of experience within Procurement
  • Actively pursuing ongoing professional development and/or related procurement/ sourcing activities (e.g. CIPS)
  • Technology inclined / technically savvy-  good understanding of Web Based solutions in general
  • Strong interpersonal, communication (both verbal and written), analytical, quantitative, problem-solving and leadership/management skills are essential
  • Strong IT skills with advanced use of Microsoft Office suite (Excel, PPT, Word)
  • Highly developed analytical skills with an ability to think outside of the box
  • Time Management skills- ability to work under pressure against multiple deadlines
  • Self-starter, ability to work independently as well as in teams
  • Time management - ability to manage projects simultaneously.
  • Ability to document business processes, and gap analysis between “as is” and “to be” process flows.
  • ‘Can do Attitude’
  • Customer services oriented
  • Fluent in English and/or Arabic (speaking both is advantageous).
  • UAE Driving license / ability to travel (internationally)
Remuneration and Employment Benefits

The employment benefits package is reflective of the location, for this position the benefits consists of:

  • Accommodation Allowance
  • Transportation Allowance 
  • Education Assistance for Dependents 
  • Annual Air Ticket(s) for self / and dependents
  • Private Medical Coverage for self / and dependents
  • Working days annual leave 
  • Annual Performance Related Bonus 

Dubai, UAE :DP World, Ltd. (DP World) alerts job applicants and the public about a fraudulent scheme in which DP World has been impersonated.

The scammers fraudulently:
  • Impersonate DP World;
  • Impersonate DP World employees;
  • Conduct “job interviews” via text message, telephone, e-mail, and/or instant message (including Google Hangout) communications for work-from-home positions;
  • “Hire” employees to join DP World;
  • Provide the “employees” with funds to buy home-office equipment and pay DP World “vendors” via fraudulent checks and money orders; and
  • Instruct the “employees” via e-mail, text message, telephone, or instant message to deposit the checks into their personal bank accounts and wire or cash transfer some portion of the funds to “vendors,” which are actually the scammers.
DP World informs job applicants and the public that:
  • DP World is not expanding its operations in the United States in the next 3-6 months (as the scammers allege);
  • DP World’s operations in the United States are currently limited to Charlotte, North Carolina and are not expanding to any other locations for the foreseeable future;
  • DP World does not solicit potential employees via text message or instant messaging;
  • DP World does not interview employees by text message, e-mail, or instant messaging (including Google Hangouts);
  • DP World does not issue payment to its employees, prospective or otherwise, via paper check or money order;
  • DP World does not require employees to buy their own office equipment or personally pay vendors; and
  • The scammers have fraudulently used the name of DP World and its employees without authority and for malicious purposes.

One of the red flags that distinguishes a false communication from a legitimate DP World communication is the poor grammatical use of the English language, which is apparent in conversations with the scammers. Another red flag is the method of communication as DP World does not use commercially-available e-mail providers. No legitimate DP World communication would come from a common, publicly-available email service like Gmail, Hotmail, Yahoo Mail or Microsoft Outlook.

Further, false communications can also be identified by the tasks requested by the scammers. DP World does not request that its employees pay vendors personally, whether from their own funds or from funds provided by DP World. Likewise, DP World would never ask an employee to cash a check or money order and then make a deposit into a vendor’s account.

Contacted individuals should not respond to any communication regarding the scam, and under no circumstances should any individual deposit any checks, money orders, or other payments from the scammers into their bank accounts. If such funds are for some reason deposited, no payments should be made from those funds for at least seven (7) days after the funds are deposited to ensure the individual’s bank has accepted the check, money order, or other payment.

DP World encourages potential employees to refer to its website and its “Careers” section if they are seeking employment with DP World.

If you have any concerns about the authenticity of any correspondence or documents that purport to be issued by DP World, you should direct your concerns to DP World at HO.Recruitment@dpworld.com.

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