Would you like to play
a role in Creating the
Future of World Trade?

VAC4168 - Head of Communications – Chairman Office

Division Communication
Location Dubai, U.A.E.
Closing Date 17-Jun-2018
About the Business

DP World is a leading enabler of global trade and an integral part of the supply chain. We operate multiple yet related businesses – from marine and inland terminals, maritime services, logistics and ancillary services to technology-driven trade solutions.

We have a portfolio of 78 operating marine and inland terminals supported by over 50 related businesses in over 40 countries across six continents with a significant presence in both high-growth and mature markets. We aim to be essential to the bright future of global trade, ensuring everything we do has a long-lasting positive impact on economies and society.

Our dedicated team of over 36,000 employees from 103 countries cultivates long-standing relationships with governments, shipping lines, importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow.

Container handling is the company’s core business and generates more than three quarters of its revenue. In 2017, DP World handled 70 million TEU (twenty-foot equivalent units) across our portfolio. With its committed pipeline of developments and expansions, the current gross capacity of 88 million TEU is expected to rise to more than 100 million TEU by 2020, in line with market demand.

By thinking ahead, foreseeing change and innovating we aim to create the most productive, efficient and safe trade solutions globally.

About the Role

To provide specialist personnel dedicated to positioning the Chairman as the voice and face of the DP World Brand Purpose and business vision. The central objective is to make the Chairman the go-to authority on all major issues of global trade for the most influential business media, locally and internationally and thus to drive the company’s positioning and profile as a leader and innovator in the sector.    

Key Accountabilities

Strategy. To develop and maintain a Strategy for Positioning the Chairman, including :

-identification of high priority target stakeholders

-clear statement of ‘where are we now? ‘ and ‘where do we want to get to?’

-measurable definition of what success looks like


Planning. To create and manage an annual Chairman’s Profile Plan, based on :

-high importance topics/messaging and proof-points

-overall calendar of activities

-measurable objectives (outputs and outcomes)


Implementation. To drive effective and cost-efficient Execution of the Plan, through :

-research/insights generation on key topics and ‘stories’

-internal substantiation and checking of facts (with businesses and specialists like Legal, IR etc)

-effective contacts across all relevant media channels and platforms


Measurement. To establish and report on a scorecard of KPIs which monitor and measure :

  • -outputs : media coverage/visibility for key messaging
  • -outcomes : impact in driving positive attitude change amongst key stakeholders
  • -overall progress in building the positioning and profile of the Chairman


Tactical Responsiveness. To maintain an agile rapid response capacity able to deliver :

  • speedy research/insight generation on (unforeseen) topics and issues
  • fast writing and internal substantiation and validation
  • timely media contacts and uptake

Continuous Improvement.To encourage and nurture a culture of innovation, designed to :

  • test and validate new ideas and approaches
  • explore opportunities for enhanced cost-efficiency (‘do more with less’)
  • expand and strengthen professional skill-sets and best practices

Compliance. To constantly adhere to and actively promote behaviours which reflect the Brand Purpose, while specifically:

  • maintaining the highest levels of Safety standards
  • complying with Founders Principles, Code of Conduct and Ethical policies
  • meeting all agreed standards for DP World Brand and Visual Identity


Experience & Qualification

In order to give credible support to the organisation and be successful in this role, the ideal candidate will have the following:

  • Tertiary level Communications qualification required
  • C suite engagement experience required 

Remuneration and Employment Benefits

The employment benefits package is reflective of the location, for this position the benefits consists of:

  • Accommodation Allowance
  • Transportation Allowance 
  • Education Assistance for Dependents 
  • Annual Air Ticket(s) for self / and dependents
  • Private Medical Coverage for self / and dependents
  • Annual Performance Related Bonus 
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