DP World

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VAC2826 - General Manager –DP World Callao

Division: Operations
Location: Callao, Peru
Closing Date: 30-Jan-2012

About the Business:

DP World operates more than 60 terminals across six continents, with container handling generating around 80% of its revenue.  In addition, the company currently has 10 new developments and major expansions underway in 10 countries. 

DP World aims to enhance customers' supply chain efficiency by effectively managing container, bulk and other terminal cargo.  Its dedicated, experienced and professional team of nearly 30,000 people serves customers in some of the most dynamic economies in the world. 

The company constantly invests in terminal infrastructure, facilities and people, working closely with customers and business partners to provide quality services today and tomorrow, when and where customers need them.

In taking this customer-centric approach, DP World is building on the established relationships and superior level of service demonstrated at its flagship Jebel Ali facility in Dubai, which has been voted "Best Seaport in the Middle East" for 17 consecutive years.

In 2010, DP World handled nearly 50 million TEU (twenty-foot equivalent container units) across its portfolio from the Americas to Asia. With a pipeline of expansion and development projects in key growth markets, including India, China and the Middle East, capacity is expected to rise to around 95 million TEU by 2020, in line with market demand.


About the Role:

The General Manager – DP World Callao is the senior executive managing the day to day operation of a 1m+ TEU terminal with over 700 employees based in Lima, Peru. The position reports to Senior Vice President and Managing Director -DP World, Americas. DP World Callao SRL is a wholly owned terminal operating company whose operating rights were granted through a concession in 2006. Callao has just completed its first full calendar year of operation after its inauguration in September 2010. The physical infrastructure includes 650m of berth with 6 quay cranes and supported by 18 RTG.

Key accountabilities will include: 

  • Lead the physical development, maintenance and operation of the terminal and all infrastructure including managing all third parties and representing the best interest of DP World Callao in line with budget and legal requirements
  • Create and maintain cross functional lines of reporting into Regional and Corporate headquarters
  • Represent the company externally with all key stakeholders including government and statutory / regulatory bodies to protect the company’s interests and assets with an aim to maximize value
  • Proactively maintain ongoing relationships with customers and business partners in line with regional policy and DP World’s standards of customer service
  • Take lead accountability for the safe and secure operation of the terminal protecting employee and employer interests to the highest standards and legal requirements
  • Provide regular, structured progress reports to the Regional Director
  • Develop, propose and implement annual budget and business plans taking corrective actions as necessary to agreed cost, time and quality standards
  • Lead, motivate, and develop employees ensuring the necessary resources are available to deliver annual plans
  • Oversee the appointment of third party contractors, and the procurement of equipment and consumables, working with in-company experts, to ensure the availability of all ‘physical’ resources on time and at minimum cost
  • Liaise internally with all necessary departments to ensure the port is developed and operated in line with DP World standards and established best practice
  • Contribute to the wider development of managing a port business by sharing learning and initiatives both regionally and globally through internal channels
Experience & Qualifications:

In order to support to the organisation and achieve success in this role, the ideal candidate will have the following experience, skills and qualifications: 

  • At least 6 years of progressive senior management roles, including previous general manager experience,  in container terminals with throughput in excess of 400,000 TEU per year
  • Management of all key stakeholder relationships including shareholders and external government agencies
  • Advanced knowledge of terminal safety and security procedures and protocols
  • Proven leadership capability, the confidence to communicate with all levels of management and demonstrated success in dynamic cultural environments
  • Experienced negotiator and a self-starter with the ability to adapt to stressful environments by using a sociable but firm approach, as well as engendering trust and integrity
  • Ability to communicate effectively in Spanish language or commitment to achieve fluency while in the role
Renumeration and Employment Benefits:

We are committed to the development of our people and aim to retain talent by investing in ongoing training to improve performance and provide career development opportunities.  In addition, we offer competitive base salaries in comparison to the markets in which we operate. 


Dubai, UAE :DP World, Ltd. (DP World) alerts job applicants and the public about a fraudulent scheme in which DP World has been impersonated.

The scammers fraudulently:
  • Impersonate DP World;
  • Impersonate DP World employees;
  • Conduct “job interviews” via text message, telephone, e-mail, and/or instant message (including Google Hangout) communications for work-from-home positions;
  • “Hire” employees to join DP World;
  • Provide the “employees” with funds to buy home-office equipment and pay DP World “vendors” via fraudulent checks and money orders; and
  • Instruct the “employees” via e-mail, text message, telephone, or instant message to deposit the checks into their personal bank accounts and wire or cash transfer some portion of the funds to “vendors,” which are actually the scammers.
DP World informs job applicants and the public that:
  • DP World is not expanding its operations in the United States in the next 3-6 months (as the scammers allege);
  • DP World’s operations in the United States are currently limited to Charlotte, North Carolina and are not expanding to any other locations for the foreseeable future;
  • DP World does not solicit potential employees via text message or instant messaging;
  • DP World does not interview employees by text message, e-mail, or instant messaging (including Google Hangouts);
  • DP World does not issue payment to its employees, prospective or otherwise, via paper check or money order;
  • DP World does not require employees to buy their own office equipment or personally pay vendors; and
  • The scammers have fraudulently used the name of DP World and its employees without authority and for malicious purposes.

One of the red flags that distinguishes a false communication from a legitimate DP World communication is the poor grammatical use of the English language, which is apparent in conversations with the scammers. Another red flag is the method of communication as DP World does not use commercially-available e-mail providers. No legitimate DP World communication would come from a common, publicly-available email service like Gmail, Hotmail, Yahoo Mail or Microsoft Outlook.

Further, false communications can also be identified by the tasks requested by the scammers. DP World does not request that its employees pay vendors personally, whether from their own funds or from funds provided by DP World. Likewise, DP World would never ask an employee to cash a check or money order and then make a deposit into a vendor’s account.

Contacted individuals should not respond to any communication regarding the scam, and under no circumstances should any individual deposit any checks, money orders, or other payments from the scammers into their bank accounts. If such funds are for some reason deposited, no payments should be made from those funds for at least seven (7) days after the funds are deposited to ensure the individual’s bank has accepted the check, money order, or other payment.

DP World encourages potential employees to refer to its website and its “Careers” section if they are seeking employment with DP World.

If you have any concerns about the authenticity of any correspondence or documents that purport to be issued by DP World, you should direct your concerns to DP World at HO.Recruitment@dpworld.com.

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Employee Profile

Yvonne Chu

Yvonne Chu

Corporate Communications Manager - Asia Pacific
Hong Kong, Asia Pacific Regional Office

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