Would you like to play
a role in Creating the
Future of World Trade?

VAC4335 - Business Analyst (UK)

Division Information Technology
Location London, U.K.
Closing Date 15-Aug-2019
About the Business

DP World is a leading enabler of global trade and an integral part of the supply chain. We operate multiple yet related businesses – from marine and inland terminals, maritime services, logistics and ancillary services to technology-driven trade solutions.

We have a portfolio of 77 operating marine and inland terminals supported by over 50 related businesses in 40 countries across six continents with a significant presence in both high-growth and mature markets. We aim to be essential to the bright future of global trade, ensuring everything we do has long-lasting impact on economies and society and creates a better future for everyone.

Our dedicated team of over 37,000 employees from 110 countries cultivate long-standing relationships with governments, shipping lines importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow.

We make sure cargo keeps moving so people have the things they need, when they need them, helping economies grow and nations prosper. It’s an important job, and one that requires smart, proud, passionate people working all across the world – people who are not afraid to innovate and find new ways of driving our business forward. We foster a culture of collaboration, innovation and respect. Our global workforce is made up of 45,000 people with over 110 different nationalities who bring their experience and expertise together, allowing us to be a global leader.

By thinking ahead, foreseeing change and innovation we aim to create the most productive, efficient and safe trade solutions globally.


About the Role

Analyse business process flow and map to system function, test, implement and support the Zodiac Terminal operating system.


Key Accountabilities
  • Work closely with project manager, IT personnel and key users’ group of business unit during the implementation and communicate project status with project manager.
  • Conduct gap analysis with understanding of Zodiac product features and current process of the terminal with the guidance of project manager. Suggest future process flow with customization scope required on the Zodiac product. Write requirement confirmation document for user approval.
  • Execute project implementation activities such as Infrastructure setup with local I.T., user acceptance test (UAT), key user training, conference room pilot, parallel run, go-live and post go-live support with the guidance of project manager.
  • Write business requirement specification, user acceptance test cases and user manuals to support the system development life cycle. 
  • Make sure the customization of the product done as per documented in the requirement confirmation. Ensure the integrity of system and quality of the product by working closely with QA function of Zodiac team.


Qualifications and Experience
  • 5+ years’ experience working in the container terminal domain as in the role of terminal operating system implementation, user training and support.
  • Experience TOS implementation projects of any commercial TOS product such as NAVIS N4, Cyberlogitec OPUS, or Jade.
  • Experience working with distributed delivery teams, consisting of on and off-shore resources.
  • Ability to travel to customer locations as needed.
  • Fluency in English and Spanish a must and Portuguese is preferred. (Spanish is required for the position in America region).
  • Experience Container or General Cargo terminal operation is plus.


Other Information

The employment benefits package is reflective of the location for this position.


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