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VAC4411 - Assistant Insurance Manager (Marine)

Division Insurance
Location Dubai, U.A.E.
Closing Date 25-Feb-2020
About the Business

DP World is a leading enabler of global trade and an integral part of the supply chain. We operate multiple yet related businesses – from marine and inland terminals, maritime services, logistics and ancillary services to technology-driven trade solutions.

We have a portfolio of 77 operating marine and inland terminals supported by over 50 related businesses in 40 countries across six continents with a significant presence in both high-growth and mature markets. We aim to be essential to the bright future of global trade, ensuring everything we do has long-lasting impact on economies and society and creates a better future for everyone.

Our dedicated team of over 37,000 employees from 110 countries cultivate long-standing relationships with governments, shipping lines importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow.

We make sure cargo keeps moving so people have the things they need, when they need them, helping economies grow and nations prosper. It’s an important job, and one that requires smart, proud, passionate people working all across the world – people who are not afraid to innovate and find new ways of driving our business forward. We foster a culture of collaboration, innovation and respect. Our global workforce is made up of 45,000 people with over 110 different nationalities who bring their experience and expertise together, allowing us to be a global leader.

By thinking ahead, foreseeing change and innovation we aim to create the most productive, efficient and safe trade solutions globally.


About the Role

Reporting to the Group Insurance Manager (Marine), the role will assist and support in various types of marine insurance activities across the DP World Group including POML, to ensure it is well coordinated and in sync with the rest of the business. In addition to ensuring a coordinated insurance strategy is executed as part of the broader DP World Group Insurance Department.


Key Accountabilities
  • Assist and support the DPW Group Insurance Manager (Marine) with the annual renewals and subsequent day-to day management of policies. Provide support in handling marine claims (up to pre-agreed limit of value with the manager) arising under various Group marine insurance policies.
  • Provide support during insurance renewals for Marine policies:
    • Collect Renewal Data
    • Verify material changes to the business
    • Verify all information is accurate and correct prior to issuing to placing brokers
    • Ensure all renewal documentation, inclusive of premium invoicing from insurers and brokers is received in a timely manner and that such documentation is distributed to marine business units
  • Maintain updates on all fleet lists and ensure any material changes related to the vessels and fleets are communicated to brokers and insurers in a timely manner.
  • Field basic daily insurance queries from the fleets and refer complex enquiries to the DPW Group Insurance Manager (Marine) and/or brokers/insurers.
  • Keep records of industry updates and general advices as well as specific notices received from insurers and update the fleets as necessary.
  • Liaise with the fleet teams to collect various marine claim supporting documentation.
  • Monitor timely notification of claims to brokers / insurers via the DP World Group Claims Handling System and follow up on open claims in progress until they are agreed by insurers for reimbursement and paid in full.
  • Keep and maintain all insurance policy wordings, claim adjusting reports and records of collected claims funds.
  • Liaise with other aspects of the DP World Group Insurance Program such as Risk Engineering Surveys and Loss Prevention initiatives.
  • Assist to identify and provide a range of risk management support services to help manage risk at source via liaison with DP World’s Risk Engineering and Loss Prevention programs.


  • Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.
  • Perform other related duties as assigned. 


Qualifications and Experience

In order to give credible support to the organisation and be successful in this role, the ideal candidate will have the following:


  • Tertiary qualified in relevant degree.


  • Minimum 5 years practical experience in managing insurance for organizations that are medium to large in scale and complexity of an industrial type (e.g. construction, infrastructure, manufacturing)
  • 5 years exposure to international operations and working in a multi-cultural environment, with either an insurer, broker or internal insurance team


  • Ability to work with all classes of marine insurances with minimal supervision
  • Technical insurance management, commercial contract reviews and commercial acumen;
  • A good understanding of the emerging trends and developments in insurance management practices in multi-national organizations
  • High ethical standards
  • Strong presentation and facilitation skills, both externally and at all levels of the organisation

Other Information

The employment benefits package is reflective of the location for this position.


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