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VAC4416 - Officer - Learning and Development, DP WORLD JEDDAH

Division Human Resources
Location Jeddah, Saudi Arabia
Closing Date 28-Feb-2020
About the Business

DP World is the leading enabler of global trade and an integral part of the supply chain.

We operate multiple related businesses – from marine and inland terminals, marine services, logistics and ancillary services, to technology-driven trade solutions.

Our portfolio of more than 150 operations in over 50 countries across six continents gives us a significant presence both in high-growth and mature markets.

DP World’s dedicated team of more than 50,000 employees from 120 countries build enduring relationships with governments, shipping lines, importers and exporters, communities, and many other essential constituents of the global supply chain, providing quality value-added services today and tomorrow.

Container handling is the company’s core business and generates more than half of its revenue. In 2018, DP World handled over 70 million TEU (Twenty-foot Equivalent Units) across our portfolio. With a pipeline of committed developments and expansions, we expect the current gross capacity of 91 million TEU to rise in line with market demand.

 By thinking ahead, foreseeing change and innovating, DP World aims to create the most productive, efficient and safe trade solutions globally. We aim to be essential to the bright future of global trade, ensuring that everything we do contributes positively and sustainably to the economy and society.



Coordinates and leads the learning and professional development of the organisation's workforce by Identifying training needs for the organization/individual and defining the appropriate training delivery methods. The job holder is responsible for designing and implementing training plans to meet training needs linked to both organization/ individual’s goals and development objectives. Evaluate and assess the effectiveness of the training while ensuring a Safe workplace. Lead the internship and young talent development programs and the internal trainers network


Training needs identification:

  •  liaising with managers and interviewing employees at all levels to identify and assess training and development needs
  • Conducting training needs surveys
  • Coordinate in preparing training need analysis forms
  • Define with management the different Learning and development requirements base on job needs and in line with company policies and procedures.

Training Delivery:

  • Work in a team and in coordination with managers to produce programs that are satisfactory to all relevant parties in an organisation, such as supervisors, line managers, and senior managers at board level
  • Responsible for managing and developing a strong and relevant training provider’s network.
  • Coordinate with training institutions for appropriate methods of training 
  • Design and expand training and development programs based on the needs of the organisation and the individual
  • Capitalize on the internal trainer’s network in programs delivery
  • Design and implement training plans to meet training requirements
  • Coordinate with external training agencies to introduce new programs for development of employees
  • Update training schedule to concerned employees, and prepare the training calendar
  • Coordinate in implementation of training programs
  • Ensure that new recruits are properly trained in their respective fields
  • Assist in the preparation of the training budget.
  • Monitor budget to ensure that training costs do not exceed allocated funds
  • Coordinate the programs from DP World regional/ corporate and take appropriate measures to introduce the same

L&D Effectiveness:

  • Evaluate and assess the effectiveness of the training
  • Prepare training reports
  • Track attendance record in training programs
  • Identify reasons for absence from training programs
  • Follow up with development plans for trainees and ensure regular evaluation and proper progress
  • Ensure employee database is maintained and updated for training history and development plans progress
  • Analyze training data

 Other Responsibilities:

  • Promote and demonstrate positive behaviors in harmony with DP World’s Founder’s Principals.
  • Develops and manages the Internal Trainers network.
  • Coordinates the young talents developments program GROW and make sure that the program participants are well developed and assessed
  • Responsible for the E-Learning activities and hold administration rights for the I- learn database.
  • Coordinates the reporting and different L&D activities between DP world Jeddah and regional office and the corporate L&D department  (DP World HUB)
  • Responsible for all related L&D KPI’s to be issued on timely basis
  • Responsible to maintain safety and discipline in the work area and compliance with HSE policy.


  • Experience in HR/ Training function: 3 to 5 years
  • Computer skills (Microsoft Office)
  • Education: Diploma/ Graduate in Human Resource
  • Preferable: Bachelor
  • English language
  • Good Interpersonal skills
  • Written and spoken communication skills
  • Presentation skills
  • problem-solving and negotiation skills




  • % of employees trained in the organization
  • % of employees trained in HR department related to HR procedures and policies
  • % difference in the rate of productivity before and after training
  • Actual total number of hours of training Vs. The budgeted number of training hours
  • Cost to training employee Vs. budgeted cost


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